TERMS & PRIVACY POLICY

Knowsley Chamber of Industry & Commerce (The Chamber) delivers business support, training, events, workshops, seminars and business advice. We also have links with Halton Chamber and St Helens Chamber in relation to International Trade.

EVENT, WORKSHOP OR SEMINARS - BOOKING, TRANSFER AND CANCELLATION POLICY

1. Online bookings through the website will be processed through PayPal;

2. Bookings can also be made by telephone / email. Payment methods are credit / debit card or by cheque;

3. Bookings will only be confirmed on receipt of payment, and a tax invoice will be raised and sent out to the delegate(s);

4. Provisional bookings will not be accepted;

5. Any request for cancelling or transferring a course must be either faxed or e-mailed to The Chamber;

6. Cancellation and transfer fees are as follows:-

a. 3 working days notice by the delegate enables a transfer to another event, seminar or workshop to the same monetary value (no charge for transfer);

b. 1-2 working days notice the full fees remain payable

7. If a booking is not cancelled or transferred and the delegate does not attend, full fees remain payable;

8. Only 1 transfer can be made per booking and confirmation of the new course must be made by The Chamber. If the delegate does not attend, full fees remain payable;

9. Substitute delegates can be made at any time without extra charge. The Chamber needs to be advised in advance of the name of substitute delegates so that the Form of Attendance is correct and complete;

10. Discounts on fees for events, workshops and seminars only apply to members of Knowsley Chamber of Industry & Commerce;

11. The Chamber reserves the right to change the programme, presenter, venue and alter or cancel published dates without liability.

CHAMBER MEMBERSHIP

Payments for becoming a member of The Chamber can be accessed through the "Join Online" section. Refunds on membership do not apply. If you wish to find out more information about membership please contact The Chamber on 0151 477 1356.

PRIVACY POLICY

The Chamber has produced this statement as an illustration of our commitment to your privacy. This statement outlines The Chamber's policy with regard to your use of The Chamber's website.

DATA PROTECTION AND PERSONAL INFORMATION

When you use our website we may ask you to provide personal information. The Chamber undertakes at all times to process and utilise the personal information you have provided in accordance with the Data Protection Act 1978.

The information that you provide may be viewed by authorised Chamber staff, relevant third party providers, other business partners, and professional advisors may have access to this data. The Chamber does not sell, trade or rent the data you provide to us. If you have provided The Chamber with personal information and you would like to alter your details then please email us at info@knowsleychamber.org.uk

Personal information will be held and stored in databases and computer files maintained by The Chamber. In providing your personal information you have indicated specific and informed consent for The Chamber to use such data in accordance with the terms within this Privacy Policy. The Chamber provides an undertaking that data it holds will not be transferred outside the EU.

Our website uses "cookies" to keep track of your visit and to help you navigate between sections. This enables us to deliver content that is specific to your interests and gives The Chamber an idea of which areas of the website you are visiting. A cookie is a small data file that some websites write in to your hard drive when you visit them.
A cookie file can contain information such as your user ID and the pages you have visited. The only personal information a cookie contains is information you have supplied yourself. Our cookies do not read data from your hard disc or read cookie files created by other sites that you have visited. This means that your visit will be tracked, but that to all intents and purposes you remain anonymous.