Empowering professionals through practical, people-focused training. At 3D Training, we believe that lasting professional growth comes from real-world communication, emotional intelligence, and confidence under pressure. Our hands-on courses are designed to help individuals and teams thrive in the moments that matter most — whether that’s leading a difficult conversation, managing workplace challenges, or presenting with authority.

Explore our upcoming courses below, each crafted to build skills, self-awareness, and impact in the modern workplace.

Communication & Impact: Turning Conflict Into Connection

Strengthen relationships through clear, confident communication.

In every workplace, communication can make or break collaboration. Misunderstandings, unspoken frustrations, and unaddressed conflict can quietly erode trust. The Communication & Impact course empowers professionals to transform these moments into opportunities for stronger, healthier connections. Through practical tools and guided practice, you’ll learn how to speak with confidence, listen with empathy, and create clarity in every conversation.

Course Duration: 1 Day
Location: Knowsley Inn & Lounge, Ribblers Lane, Knowsley Business Park L34 9HA
Date: Tuesday 18th November
Cost: £160 + VAT per person

Reframe Conflict. Rebuild Connection.

Conflict doesn’t have to damage relationships — silence does. Our Communication & Impact course helps professionals handle tough conversations with confidence, clarity, and compassion.

Learn to spot the early signs of tension, turn harmful conflict into healthy dialogue, and communicate in a way that builds understanding — not barriers.

What You’ll Learn

Reframe the story – see conflict as an opportunity for growth, not blame.
Spot the sparks – recognise early warning signs before things blow up.
The 3 A’s – Acknowledgement, Assertiveness, Accountability for clearer conversations.
Words that land – use language that opens doors, not closes them.
Boundaries & empathy – communicate with both kindness and firmness.
Clarity at the close – end conversations with clear agreements, not awkward exits.

Ready to Book?

For course bookings or enquiries:
Phone: 0151 294 4749
Email: info@3dtraining.uk.com

For the Handling Difficult Situations course:
Contact: Barbara Gardner-Sharp
Phone: 07770 471300
Email: barbara.gardnersharp@3dtraining.uk.com