Local firm offers high-tech customer focused solution for businesses

For many years, local firm Staffords Ltd has gained an excellent reputation for providing call centre services and technical helplines for well-known brands.  

Based in Knowsley, the Staffords Contact Team receive over 20,000 calls a month from end users.

Dave Latham, Director of Staffords says “Due to recent changes in the business we’re now capable of opening up this offer to other companies looking for a reliable contact centre or support solution.

“Staffords are known for delivering excellence in customer facing communications and solutions, that’s why we’re used by a number of top brands in the UK. Our customers rely on our service and technical helpline efficiency, which in turn improves their own productivity by reducing costs and management time.

Staffords have invested in the latest call centre technology and integrated call management systems providing reporting features and detailed performance analysis of real time activities. Their call centre is operated by highly trained employees that will interact with end user customers. Staffords customers can then focus on what they do best, whist having the reassurance that they never miss a support call or a business opportunity.

“Staffords work to pre-agreed service level agreements that can be as detailed as the customer requires.  Staffords provides the ideal contact solution, so if you’re interested then get in touch.”

If you are interested please email Dave directly at: DaveLatham@staffords.ltd.uk