Last month, I had the pleasure of speaking with many of you at the Chamber about the “Shock Absorber” trap. The energy in the room was palpable, especially when we discussed the sheer volume of “Work about Work” that is currently suffocating Knowsley businesses.

The 60% Productivity Leak

According to the Asana Anatomy of Work Global Index, a staggering 60% of our working day is spent on “Work about Work” – the endless cycle of chasing emails, status meetings, and searching for info – rather than the actual skilled work you were hired to perform.

During my talk, I posed a question that I’ll share with you now: If you were an “Anti-Coach” hired to burn your team out by Friday, what rules would you create?

Many of you recognised these “Toxic Rules” in your own offices:

• The Midnight Grenade: Sending emails at 11:30 PM.
• Priority Tetris: Marking every single task as “Urgent”.
• The Bladder Challenge: Scheduling back-to-back meetings with zero time to reset.

The 4-Phase Build: Beyond Awareness

Recognising these leaks is only Phase 1 (Diagnose) of our Resilient Leader Programme.

But awareness isn’t enough; you need a system to architect the fix. We move through three more critical stages to ensure lasting change:

• Phase 2: Debug (The Mindset): We resolve the “Imposter Syndrome” and “Fawning” loops that drain 70% of professionals. We stop wasting your internal battery power on maintaining a “mask”.
• Phase 3: Upgrade (The Protocols): We replace “Ruinous Empathy” with Radical Candour. Using the HHIPP method (Humble, Helpful, Immediate, In Person, Not Personal), we script the boundaries that protect your team’s focus.
• Phase 4: Architect (The Flow): We redesign your workflow to identify bottlenecks and remove friction. This is where we shift you from a reactive Shock Absorber to a proactive System Architect.

We cover all of the above and more in the six 1-2-1 sessions (either virtually or in-person).

Secure Your Team’s Future (Grant Funded)

The Knowsley Working Well Grant is designed to support this exact strategic shift. Don’t let your training budget sit idle while your team absorbs unnecessary stress.

Stop absorbing. Start architecting.

Next Step: Limited slots are available for grant-funded System Audits this quarter.

Visit the Working Well page for more information and book a diagnostic session